01
Clinics and dental practices
Appointment requests, opening hours, insurance questions answered from your list, and urgent symptoms always passed to a person. It never gives medical advice.
An AI receptionist in Dubai that answers the phone when nobody can.
It picks up after hours, at lunch and when the line is busy. It answers the common questions, books or moves appointments in your calendar, takes a message for everything else, and transfers urgent calls to a person.
FromAED 4,950
Time3 to 5 weeks
LanguagesArabic and English
Hand-offLive transfer or message
An AI receptionist is a voice assistant that answers your business phone, speaks Arabic and English, books appointments in your calendar and passes urgent or unusual calls to staff. Ours start at AED 4,950 and take 3 to 5 weeks; set-ups with booking systems and several branches reach about AED 15,000. Call minutes are extra.
Updated · Prices in AED, excluding 5% VAT
- Fixed price in writingScope and AED price agreed before work starts
- You own everythingStore, domain, code and accounts in your name
- 30-day fix windowBugs after launch are fixed at no charge
- Reply in one working dayFrom a senior person, not a form robot
The missed call problem
Every unanswered call is someone booking elsewhere
A clinic receptionist is checking in a patient while the phone rings. A salon owner is with a client. A property agent is at a viewing. The caller does not leave a voicemail; they ring the next number on Google. Most of these calls are simple: are you open on Friday, how much is a cleaning, can I move my appointment, where do I park. An AI receptionist takes those calls, in the caller's language, and does the simple thing. When the call is not simple, it says so honestly, takes the details, and either transfers the call or sends your team a summary on WhatsApp so someone can ring back.
- Answers in Arabic or English and switches if the caller does
- Books, moves and cancels appointments in your calendar
- Sends a WhatsApp or SMS confirmation after booking
- Sends staff a written summary of every call
Who it suits
Businesses where the phone still rings
02
Salons and spas
Bookings by service and stylist, rescheduling, and the late-evening calls that currently go to voicemail.
03
Real estate agencies
Answers listing calls, asks budget, area and timeline, and books a viewing or a call-back with the right agent.
04
Service businesses
AC repair, cleaning, car service and similar: takes the job details, the area and a preferred time slot, and books or passes it to dispatch.
Options
Voicemail, a call centre, or an AI receptionist
| Voicemail | Outsourced call answering | AI receptionist | |
|---|---|---|---|
| Answers every call | No, callers hang up | Yes, in staffed hours | Yes, any hour |
| Books into your calendar | No | Sometimes, manually | Yes, directly |
| Arabic and English | Recorded greeting only | Depends on the agent | Yes |
| Knows your prices and services | No | From a script | From your service list |
| Handles a distressed or complex caller | No | Yes | Transfers to a person |
| Running cost | Free | Monthly fee per seat or per call | Per minute of calls, plus care |
An AI receptionist is not a replacement for a good front desk. It covers the hours and the overflow your front desk cannot.
Arabic on the phone
Gulf Arabic is the hard part, so we test it first
Many voice systems handle English well and stumble on Gulf dialects, on callers who mix Arabic and English in one sentence, and on Emirati, Egyptian and Levantine accents in the same afternoon. Before you commit, we run a test line with your own script and ask your Arabic-speaking staff to call it, the way customers would. If the quality is not good enough for your callers, we tell you, and you have spent the cost of a test, not a build. Names, area names in Dubai and medicine or service names get special attention, because that is where speech recognition makes most of its mistakes.
- Test line with your script before the build
- Your staff call it in their own accents
- Dubai area and street names checked by ear
- English-only option if your callers prefer it
What it connects to
Your number, your calendar, your team
UAE phone numbers come through licensed telecoms providers. In most set-ups your existing number forwards to the AI receptionist when busy, after hours, or after a set number of rings, so customers keep dialling the number they know.
Phone
- Call forwarding from your existing number
- Rules by time of day and line
- Live transfer to a mobile or desk phone
Bookings
- Google Calendar or Outlook
- Clinic and salon booking systems with an API
- Buffer times and staff rotas respected
Messages
- WhatsApp or SMS confirmation to the caller
- Call summary to your team on WhatsApp or email
- Missed-intent list for follow-up
Records
- Transcript of every call
- Recording only with caller notice
- Retention period you choose
How we set it up
From script to live calls in about a month
- Week 1
Listen to your calls
We note the 20 most common reasons people call, what staff say, and which calls must always reach a person.
- Week 1 to 2
Script and test line
We write the call flows and your price and service list, then set up a test line for your staff to try in Arabic and English.
- Week 2 to 3
Connect bookings
Calendar or booking system, confirmations, transfer numbers and staff summaries are connected and tested end to end.
- Week 3 to 4
After-hours pilot
It takes calls outside opening hours first. We read every transcript and correct the flow.
- Week 4 to 5
Overflow and review
It starts taking busy-line overflow in the day. Monthly review of transcripts and missed intents follows.
Limits
What it should never do
01
Medical, legal or financial advice
It reads your approved answers. Anything clinical, legal or about money beyond the price list goes to a person.
02
Pretend to be human
It introduces itself as an automated assistant. Callers who want a person can say so at any point.
03
Hold on to an upset caller
Raised voices, complaints and emergencies are transferred or flagged at once.
04
Take card numbers
It never collects payment card details over the phone. It can send a secure payment link by message instead.
Pricing
A fixed build price, then pay per minute
The build is a fixed price after we have heard your calls. Running cost is the call minutes and voice platform fees, billed at cost, which depend on how many calls it takes. We estimate the monthly figure from your call volume before you commit.
AI receptionist
AED 4,950from
One location, one calendar, Arabic and English.
- Up to 20 call reasons
- Calendar booking and confirmations
- Live transfer and call summaries
- Test line before build
- One month of transcript review
Several branches or systems
AED 15,000typical
Booking software, several branches, routing by service.
- Booking system integration
- Routing by branch and service
- Different hours per branch
- Dashboard of calls and outcomes
- Quarterly script review
Call minutes and voice platform fees are billed at cost. Care from AED 395 a month covers script changes and reviews. Prices exclude 5% VAT.
Who we are not for
When we are the wrong choice.
A fair view, so you do not pay for more than you need.
01
A few calls a day
If someone can pick up every call, a voicemail and a callback list cost far less than AED 4,950.
02
Calls that need a qualified person
Medical advice, legal questions and complaints go to staff. The assistant books, answers set questions and passes the rest on.
03
Most customers message, not call
If WhatsApp is where your customers are, start with WhatsApp automation from AED 1,450.
Based in Dubai, working remotely
Zelqori is a Dubai-based ecommerce and performance marketing agency.
Zelqori builds ecommerce websites and runs performance marketing for premium brands across Dubai, the rest of the UAE, the GCC and globally. We are based in Dubai and work remotely by design: projects run on Gulf Standard Time over Google Meet, WhatsApp and a shared project channel, and we meet clients in Dubai by appointment.
- Based in DubaiDubai time (GST), replies within one working day
- Remote by designGoogle Meet and WhatsApp, meetings in Dubai by appointment
- Dubai, GCC, globalUAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman and beyond
- One teamThe store, the ads and the tracking built by the same people
A store only sells when the right people see it. See our performance marketing →
Questions
Answers before you call.
Prices are in AED and exclude 5% VAT.
Ours start at AED 4,950 for one location and take 3 to 5 weeks. Set-ups with booking software and several branches typically reach AED 15,000. Call minutes and voice platform fees are billed at cost, and prices exclude 5% VAT.
Yes, Arabic and English, including callers who mix both. Gulf dialects are the hardest part, so we run a test line with your staff calling in their own accents before we build.
Usually not. Your existing number forwards calls to the AI receptionist after hours, when the line is busy, or after a set number of rings, depending on what your telecoms provider allows.
Yes, into Google Calendar, Outlook or a booking system with an API. It respects staff rotas and buffer times, and sends the caller a WhatsApp or SMS confirmation.
They are transferred to a person or flagged at once. You decide the rules, for example any mention of pain, a complaint, or a caller asking for a manager.
Yes. It introduces itself as an automated assistant, and callers can ask for a person at any time. Calls are recorded only with notice to the caller.
For routine calls and after-hours cover it is usually cheaper and always available. For complex or emotional calls a trained person is better, which is why it transfers those.
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Ring our test line before you decide
Send us your top ten call reasons and we will set up a short demo in your language, so you can hear it yourself.